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DISCOUNTED DELIVERY ON ORDERS OVER RS.3000
FREE DELIVERY ON ORDERS OVER RS.5,000
Note: The color of the product may vary a little due to the camera and lighting.
At Home Story, we want you to be happy with your purchase. This policy outlines our exchange options for damaged or defective items.
We understand that sometimes products arrive damaged during shipping. If you receive a damaged or defective item, we'll gladly exchange it for a new one (subject to availability) within 7 days of delivery.
The item must be unused, unaltered, and in its original packaging with all accessories. You must report the damage or defect within 7 days of receiving the item. Send us a detailed description and clear photos of the issue. Damage caused by misuse, neglect, or normal wear and tear is not covered.
Contact customer support within 7 days of receiving the damaged item at +92-329-8760657..
Provide your order number, a detailed description of the issue, and clear photos..
Our team will review your request and guide you through the exchange process.
We'll cover the shipping cost to send you the replacement item for eligible exchanges.
Exchanges are for the same item, we do not currently offer refunds.
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